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XeRun XR10 DRX ESC

30112621

Learn more about XeRun DRX system >

IMPORTANT NOTICE: Programming and Update Required:
HOBBYWING programming device and firmware update is required to operate this ESC at its full potential. The OTA, or the LCD Program Box Pro (G3 or later version) are compatible. The ESC will function out of the package for basic bench testing and simple checks.  To unlock all features and maximize tuning potential, the ESC firmware must be updated. This update can be done using the OTA and the HW Link App, or the LCD Program Box Pro (G3 or later version), using the Bluetooth and HW Link App. Also the LCD Program Box Pro (G3) can be used via the USB connection and a Windows PC, with the HW USB Link program installed. Please note, this ESC does "not" work with previous Multifunction LCD Program Boxes, the LED Card, or the Wifi Express device.

High-Performance Product Notice:
Due to the specialized nature and high-performance requirements of the intended applications, this product has been engineered to operate beyond typical standards. Consequently, it does not follow standard warranty service options for damage incurred during operation. Please review the warranty section of the website for terms & conditions and further details.

HOBBYWING Care Shield Plan

HOBBYWING Care Shield Plan

Key Features
1 Year of Replacement Coverage Up to 3 Replacements for a Nominal Fee Covers overloaded, burned, & Accidental Damage Tech Support via Phone & Online Chat Free Shipping (within the US 48 continents) Additional Year of Warranty Service

You can enjoy peace of mind with HOBBYWING Care Shield, a plan that covers damage to your HOBBYWING selective ESC and offers convenient technical support. This plan is valid for 1 year and provides you with a total of three replacements, no questions asked. Each replacement incurs a small fee. (Please see replacement cost chart). If you decide to use up one of your two replacements for a No return, rapid replacement option is also available.

Standard replacements provide full, hassle-free coverage that includes damage due to accidents, such as damage upon installation, bad landing, water damage, collisions, and more. No return & rapid replacement package should be used in situations where the ESC has burned completely, such as a burned it toss it or you don't want to wait for the damage assessment process. Replacement units from HOBBYWING are brand new or equivalent to brand new in performance and reliability.


How It Works
Care Shield must be purchased within 5 days of the original ESC purchase. When you need to use HOBBYWING Care Shield Plan, you make an online repair request and then send your damaged HOBBYWING ESC back to us. HOBBYWING receives it. HOBBYWING will then send back your repaired device or a brand new replacement.


Extended Warranty Inspection Period
You can also extend the warranty inspection period by purchasing this Care Shield Plan. The ESC's warranty inspection period is extended by one year without interruption. Care Shield must be purchased before the standard warranty inspection period is expired (90 days from the original purchase day).


Shipping and Tech Support
HOBBYWING covers the replacement shipping cost (within the US 48 continents) and you can utilize exclusive technical support when needed via phone or online chat.

Key Features
1 Year of Replacement Coverage Up to 3 Replacements for a Nominal Fee Covers overloaded, burned, & Accidental Damage Tech Support via Phone & Online Chat Free Shipping (within the US 48 continents) Additional Year of Warranty Service

You can enjoy peace of mind with HOBBYWING Care Shield, a plan that covers damage to your HOBBYWING selective ESC and offers convenient technical support. This plan is valid for 1 year and provides you with a total of three replacements, no questions asked. Each replacement incurs a small fee. (Please see replacement cost chart). If you decide to use up one of your two replacements for a No return, rapid replacement option is also available.

Standard replacements provide full, hassle-free coverage that includes damage due to accidents, such as damage upon installation, bad landing, water damage, collisions, and more. No return & rapid replacement package should be used in situations where the ESC has burned completely, such as a burned it toss it or you don't want to wait for the damage assessment process. Replacement units from HOBBYWING are brand new or equivalent to brand new in performance and reliability.


How It Works
Care Shield must be purchased within 5 days of the original ESC purchase. When you need to use HOBBYWING Care Shield Plan, you make an online repair request and then send your damaged HOBBYWING ESC back to us. HOBBYWING receives it. HOBBYWING will then send back your repaired device or a brand new replacement.


Extended Warranty Inspection Period
You can also extend the warranty inspection period by purchasing this Care Shield Plan. The ESC's warranty inspection period is extended by one year without interruption. Care Shield must be purchased before the standard warranty inspection period is expired (90 days from the original purchase day).


Shipping and Tech Support
HOBBYWING covers the replacement shipping cost (within the US 48 continents) and you can utilize exclusive technical support when needed via phone or online chat.

FAQ

You can enjoy peace of mind with HOBBYWING Care Shield, a plan that covers damage to your XR10 PRO G2S ESC and offers convenient technical support. This plan is valid for 1 year and provides you with a total of three replacements. For more information, please visit HOBBYWING Care Shield Plan

Please note that Care Shield plan / Manufacture limited warranty do not cover accessories like a wired power switch, a cooling fan, or an NPC (Negative Polarity Protected Capacitor). If any of these accessory parts are damaged, depending on your specific case, you might be able to repair them on your own. Our knowledgeable tech support team will evaluate the situation and offer you the best and quickest way to address the issue.

Upon submitting your request for a replacement, you will be provided with an RMA number and the return shipping address. Once we receive your damaged product, your replacement will be dispatched within 1-2 days. In the event that there is no inventory, your replacement order will be automatically given top priority and shipped as soon as it becomes available.

The HOBBYWING Care Shield plan operates similarly to an insurance policy. It must be purchased within 5 days of buying the original ESC. To extend the care shield plan for another year, you need to purchase it no later than 5 days after the expiration date.

Yes. The HOBBYWING Care Shield Plan is available for purchase on our North America Online store, but make sure to buy it within 5 days of your original ESC purchase. Remember to register your ESC with us and keep your original receipt in a safe place. For more information, you can contact us at sales-na@hobbywing.com.